When we place an order for smoked trout on your website, how long will it take for our fish to arrive?
We smoke our fish in small batches by hand, once a week. Because of the lengthy process and the time involved for our small team, we normally dispatch once a week on a Thursday on an overnight service to mainland UK addresses, for an expected delivery to you on a Friday.
Just in time to prepare ahead for Saturday Brunch.
We are conscious of our carbon footprint as a household / Business. Can you assure us that you share our values in regards to sustainability, recycling, carbon footprint, etc?
All of our packaging is recyclable and the majority of our packaging (where possible) is also compostable. Minimising our environmental impact is one of our core values and is fundamental to all our decisions as a company. Still not convinced? Please do book in to one of our farm tours if you're local to us and we'd be happy to show you first hand.
What are you doing as a company to tackle climate change?
Our business is based on circular economy principles. The circular economy model attempts to tackles climate change and other global challenges like biodiversity loss, waste, and pollution, by decoupling economic activity from the consumption of finite resources. The circular economy model is based on three principles, driven by design: 1) Eliminate waste and pollution, 2) Circulate products and materials (at their highest value), 3) Regenerate nature. Underpinned by a transition to renewable energy and materials, the circular economy is a resilient system that is good for business, people, and the environment.
Is your fish from farmed or wild stock?
We farm our rainbow trout onsite here in Yorkshire. There are many reasons why our customers return to us for our quality produce. The most important one to us is the welfare and water quality for our fish. That's why we maintain stocking densities below recommended organic farming practices and refuse to routinely dose our fish with antibiotics and chemicals. All this, while doing our bit to put a stop to polluting our inland waterways and the huge industrial trawlers dredging our vulnerable sea beds and oceans.
Can I pickup in Person?
We have available slots to collect in person from the farm. But we do ask; please don't turn up un-announced. It's likely we'll be very busy tending to farm duties outside of the available pickup slots.
IS our packaging recyclable?
Yes, Our herbs and vegetables are packaged in craft paper brown bags, Our smoked trout is placed on a compostable backing board, inserted into a vacuum compostable plastic free pouch and then slotted into a recyclable fsc certified cardboard sleeve.
I'm really interested in your produce, but i've got a few questions before I order, what's the best way to get in touch?
The best way is via our contact us page, we will get back to you asap.
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